PAYAL PIHU

Key Notes & FAQ's

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I became a Reiki Healer, Intuitive Empath and Energy Healer not by wish, but by naturally being drawn towards the Universe through calling.

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Besides my art products, you can find details on healing sessions as well

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Every product in my store is custom designed to suit your lifestyle needs and has a piece of my emotions attached - they are not just products!

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As an artist, I have made every attempt to see that my art becomes more affordable in different forms

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The products are printed, packed and shipped internationally by my vendor from any of their 5 locations in US, Australia and Europe

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You can choose a product and simply buy after adding to the cart or become a member to avail continued member benefits that will be released from time to time 

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Shipping times and costs are based on the production location nearest to you. Current pandemic may cause some delays

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While all efforts have been made to give you a smooth purchasing experience, I would welcome any feedback you may have

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Thank you - enjoy shopping and keep encouraging me to make more art!

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​​How to view my orders?

After an order is successfully placed, you will receive an auto generated email with your order details. At this time, you can drop in a mail to payal@payalpihustudio.com if you have any queries on your order

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​How do I track my order?

Once your order is shipped, you will receive the shipping information which includes the shipper details and tracking number. You can check the status online.

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​What are the payment methods available?

Payments are accepted via PayPal account and credit cards via PayPal. All credit card payments are secure with PayPal SSL (Secure Socket Layer). Your credit card information is not stored.

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Do I need a PayPal account to pay by credit card?

No, you do not need a PayPal account to pay by credit card. When you click on Checkout with PayPal, it will give you both options to use a PayPal account or Checkout as a guest using a Credit Card.

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​When will I receive my item?

Items are usually shipped within 1 week of receiving. Delivery times will vary depending on your location and shipper. You’ll get an email with tracking information from us when your order ships. Shipping rates are decided by the vendor depending on our location.

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​Shipping internationally

For international shipping, charges do not include the destination country’s duty, tax or customs fees. If applicable, these will be assessed upon delivery. Estimated delivery times are not guaranteed and items can sometimes get tied up in customs.

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For any other query, please drop an email to payal@payalpihustudio.com